En Ru
Concierge Service
LOTTE HOTEL MOSCOW
Personal Assistant
Our Services
If you cannot find the service you require, please contact us.
Tickets and events
Every day, Moscow hosts unique events that you simply shouldn't miss! Our concierge team will tell you about the schedule of the most exciting events, purchase tickets, and organize your entire experience from A to Z.
Buy
Restaurant Reservations
We will recommend must-visit places, book a table, and arrange full transportation to any location in the city.
Reserve
Transfer Booking
We offer premium-class vehicles for routes both within Moscow and beyond.
Reserve
Moscow Guide
A guide will help you explore the capital and discover its secrets, showing you places hidden from the average tourist. Our team will help organize an entire journey through the city.
Contact
Photoshoot
Photography is a way to capture a moment in life. An experienced photographer will help you ensure the moment doesn't slip away.
Contact
Babysitting Services
We provide reliable babysitting and childcare services for children of all ages. Your child will be completely safe under the attentive care of an experienced, responsible, and child-loving nanny.
Contact
Flower and Gift Selection
Finding the perfect gift is much easier with the help of our concierges. We will be happy to assist with selecting a bouquet and arranging delivery to the recipient's address.
Buy
Tours and Entertainment
We create comprehensive solutions for corporate clients, individuals, and couples seeking to get the maximum enjoyment from their trip.
Reserve
Event Planning
To save your time, we are ready to take full responsibility for your event. Complete organization from A to Z.
Contact
Document Translation
Need an urgent translation of a passport, diploma, or certificate? We can help!
Contact
Our Advantages
Your comfort is our priority

Your personal assistant is available 24/7 to help with any request.
Contact
What Our Guests Say About Us?
From Dubai
Please kindly commend the staff for their excellent service; the concierges helped me with everything I needed every single day throughout my stay. Truly wonderful people!
From Dubai
Please kindly commend the staff for their excellent service; the concierges helped me with everything I needed every single day throughout my stay. Truly wonderful people!
From Moscow
I sincerely thank the concierge service of the Lotte Hotel for their sensitivity and attentiveness! The team kept an eye on the safety of my belongings and were polite and attentive! Please reward the service with a nice bonus! 5+++
From Shanghai
Our friendship with Lotte has lasted for over 11 years. And every time I return there again and again, I experience only joy, pleasure, and positive emotions. This is a young, active, competent, and very professional team. They will try to help you with any questions and solve problems of any nature
From Kazan
I am a guest at your hotel (for the first time) and I am delighted with the service!!! The staff is 100% customer-oriented. It's intelligence, empathy for the client, just super!!! P.S.: It looks like I'm going to become a regular guest.
From Samara
Top-notch service. I travel a lot and have something to compare with; you pleasantly surprised me with your quality of service, thank you very much.
From Istanbul
Excellent service. Thank you to the concierges for their emergency assistance, efficient work, and professionalism.
Contacts
+7 963 717-87-08
concierge@lottehotel.ru

Address
Novinsky Boulevard, 8, Building 2, Moscow